Privacy policy
Version of October 24, 2026. Any change is announced here, with its date.
This page says what Biobâtir collects about you, why, who else handles it, how long it stays, and how you get it corrected or erased. It describes what the site actually does, not a template.
Who is responsible
David Ménard, owner of Biobâtir, person in charge of the protection of personal
information.
1019, chemin du Lac-Kiamika, Rivière-Rouge (Québec) J0T 1T0 · 514 836-7795
[email protected]
1019, chemin du Lac-Kiamika, Rivière-Rouge (Québec) J0T 1T0 · 514 836-7795
[email protected]
Biobâtir is a one-person business: I read your request and I answer it.
What I collect, and why
| When | What | What for |
|---|---|---|
| You visit a page | The page, the date, the name of the site you came from, the name of the advertising campaign if any (and, if you arrive through a Google ad, the click identifier Google adds to the link, kept 24 months at most and carried over to your signup), your country (two letters), your device type (phone, tablet or computer), your browser and your system, in broad categories only, and a random identifier kept in a cookie. Your name, email and IP address are not written in this log. On two ad pages only (“Two friends” and the cost calculator), the path of your cursor, the position of your clicks, how far you scroll and whether you touch the email field are also noted, for 30 days. A random number links the pieces of one visit; it is not kept in your browser and is not linked to your name or email. Never what you type. If you use the “Your opinion” button or the exit survey, your rating or answer and the sentence you write (put nothing personal in it) are kept 12 months, with no link to you. | Counting visits, seeing which pages and which ads are useful, seeing where people click and how far they read. |
| You ask for a free guide, the designer's plans or the newsletter | Your email, the date of your consent, the sign-up page, your language, the date you confirm your address, where you are in the email series, and the name of the advertising campaign that brought you. In the designer: the dimensions of the frame you drew. If you click “Remind me in March” or “Not for me” in an email: the date of the reminder you asked for, or the reason you pick and what you write. | Sending what you asked for, then the email series. Knowing which ad brought subscribers. Reminding you on the date you asked; understanding why an offer does not fit (reasons are counted without names). |
| You ask me for a tiny house or to have a frame certified | Your email, and what you write in the form: name, phone, town, schedule, availability, message. The plan or frame chosen. | Getting back to you about your project. |
| You buy a guide | Stripe collects your card, your email and whatever its checkout asks. I receive from Stripe your email, the amount, the date and the product; I also keep the plan, town and roof you chose, and the name of the advertising campaign. I never see your card number. | Making and delivering your guide, sending your contract confirmation, bookkeeping, refunds. |
| You answer the exit survey (three questions, shown when your mouse leaves the page through the top; on a phone, when you scroll quickly back up after reading half the page, after 45 seconds without touching the screen, or when you press “back”) | Your choice for each question, the page you were on, the language and the date, linked together by a random number generated in your browser. No email or name, and your IP address is not kept. Each answer is saved as soon as you give it. | Understanding what held you back and what you were looking for, to help you better. Nothing is published. Your scrolling and inactivity are only used to decide when to show the box: they are not recorded. On a phone, the box adds one entry to your browser history, with no data; the first “back” shows it, the next lets you leave. I cannot find your answers again to erase them, since they are anonymous. |
| You write in the “Your comments help us help you better” box (bottom of every page) | Your stars, your text, the page you write from, the language and the date. No email or name is asked for, and your IP address is not kept (it is only used to limit sending to five per hour). | Helping you better and improving the site. This text is never published. Because it is anonymous, I cannot find it again to erase it: please do not write personal information in it. |
| You leave a review, a comment or a survey answer | Your rating, your text, your first name if you give it, and your email. | Improving the site. A review is published only with your consent and after I have read it; your email is never published. |
| You upload photos (sawing plan, survey of a piece of timber) | The photos, re-encoded without their metadata. | Making your survey or sawing plan. |
| You write to me | Your email and what it contains. | Answering you. |
Your IP address is used in memory only, long enough to limit abusive form submissions. It is not written in my files.
What I do not do
- I do not sell, rent or trade any information.
- My emails carry an invisible image, used to tell whether an email was opened. There are two kinds: the one that Brevo (the service that sends my emails) adds to its messages, and, in the email delivering your calculator and guides, my own, announced by the consent box you tick. They are only used to know whether my emails arrive and are read, and to improve what I write; Brevo ties them to your address. To avoid them, block image loading in your email app: the email stays readable.
- No third-party tracker (Google Analytics, advertising) is set without your consent on the banner: refusing changes nothing on the site.
- The pages you visit are not linked to your name or email. One thing from your visit is recorded in your subscriber record or your order: the name of the advertising campaign that brought you.
Cookies and what your browser keeps
| Name | Content | Duration |
|---|---|---|
bb_visiteur | A random identifier. It is used for statistics and to know which ad brought a subscriber or a buyer. | 1 year |
bb_langue | French or English. | 1 year |
bb_acces | Your email and a signature, set when you sign up for the designer, to find your frame again without signing up again. | 1 year |
bb_forum | Your session on the community forum, set when you open the sign-in link emailed to you. Your email is never shown to other members; only your display name is. | 30 days |
bb_consentement_pub | Your choice ("yes" or "no") on the measurement cookie banner. | 13 months |
_ga, _ga_* (Google) | Set only if you accept on the banner: a random Google Analytics identifier, to count visitors and see which pages are useful. Google also derives, for me, estimated age, gender and interests in grouped figures (never your name). Google LLC, United States: the information leaves Quebec. | 2 years |
| Browser storage | The fact that you already gave a review, a random survey identifier, a survey in progress. | Until you clear it |
You can refuse or delete cookies in your browser: the pages still open. Without bb_acces, the designer
does not find your frame.
Who else handles it
The site runs on a server I own, in Quebec. Two providers process part of the information for me; they are companies from outside Quebec, so information may be located outside Quebec.
| Provider | What it does | What it sees |
|---|---|---|
| Stripe (United States) | Card payment | Your card, your email, the amount |
| Brevo (France) | Sending emails, and measuring opens with an invisible image | Your email, the text of the message and whether you open it |
If your project goes to an engineer, I ask for your consent before sending your file.
At checkout, when it tells you so, Stripe keeps your card for 24 hours so you can add other guides in one click. Nothing is charged without your click.
How long
- Subscriber: until you unsubscribe. After that I keep only your address marked “unsubscribed”, so I never write to you again; it is erased if you ask.
- Purchase: six years after the year of the purchase. That is how long tax law requires records to be kept (Quebec Tax Administration Act, s. 35.1).
- Project request, review, comment: as long as the project or review is alive; erased when you ask.
- Visit log: 24 months, then it erases itself. It contains nothing that names you.
- Backup copies: up to six months. What is erased from the site disappears from the copies as they expire.
Your rights
- Knowing what I hold about you and getting a copy, in a common format.
- Having what is wrong or incomplete corrected.
- Withdrawing your consent: every email has a one-click unsubscribe link.
- Having erased whatever the law does not require me to keep.
Write to [email protected], from the address concerned. It is free, and I answer in writing within 30 days. A complaint about how I handle your information goes to the same address, with the same delay.
If my answer does not suit you, you can turn to the Commission d'accès à l'information du Québec.
Security
I am the only one with access to the data. The site is served over HTTPS, the dashboard is behind a login, and backup copies are encrypted. If an incident presents a risk of serious injury, I notify you and the Commission d'accès à l'information.
Merchant details and terms of sale: Legal.